Shipping policy

Shipping Policy

Overview

At Life and Comfort Co., we are committed to providing our customers with a smooth and reliable shopping experience. We work with trusted fulfilment partners and suppliers to deliver quality products directly to customers around the world.

Order Processing

Orders are processed after payment has been successfully received.

Please allow 1–5 business days for order processing and preparation before your order is dispatched.

During busy periods, holidays, product launches, or promotional events, processing times may be slightly longer.

Delivery Times

Delivery times vary depending on the product, supplier, destination country, and shipping method selected at checkout.

Estimated delivery times are:

- United Kingdom: 5–15 business days

- Europe: 7–20 business days

- United States & Canada: 7–20 business days

- Rest of World: 10–30 business days

Please note that these are estimates and not guaranteed delivery dates.

International Shipping

We proudly offer delivery to customers worldwide. International orders may be subject to customs checks, import duties, taxes, or additional fees depending on the destination country.

Any customs charges, duties, or taxes imposed by the destination country are the responsibility of the customer.

Order Tracking

Where tracking is available, customers will receive tracking information once their order has been dispatched.

Please allow up to 7 days after dispatch for tracking information to become active.

Delivery Delays

While we aim to deliver orders within the estimated timeframes, Life and Comfort Co. cannot be held responsible for delays caused by circumstances outside of our control, including:

- Courier delays

- Customs processing

- Weather conditions

- Public holidays

- Incorrect delivery information provided by the customer

- Supplier or fulfilment delays

Multiple Shipments

Some orders may arrive in separate packages due to products being fulfilled by different suppliers or fulfilment locations. Customers will receive tracking information where available.

Incorrect Address Information

Customers are responsible for providing accurate delivery information at checkout.

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee changes can be made once an order has entered processing.

Lost or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team so we can investigate with our fulfilment partners.

If you have any questions regarding shipping or your order, please contact Life and Comfort Co. through the contact details provided on our website.

Thank you for choosing Life and Comfort Co.